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2025 Annual Meeting - Quinault Beach Club & Casino
78 State Route 115, Ocean Shores, WA 98569
Agenda
Rev 5-4-25
Thursday, May 8, 2025
10:00 am - 3:00 pm - Golf Tournament - Ocean Shores Golf Club - 4 person "shamble"
Afternoon - Photo Scavenger Hunt - A great way to become familiar with Ocean Shores - Scavenger Hunt Flyer: HPBA_Region_9_Mtg_scavenger_hunt_flyer.pdf
4:00 - 5:30 pm - Government Affairs Leadership Academy "Light" - Quinault Beach Club & Casino
5:30 - 7:30 pm - Welcome Reception - Quinault Beach Club & Casino. Join us for social time. Appetizers and drinks will be served!
Friday , May 9
7:00 - 8:00 am – Breakfast & Visit Exhibitors - Sponsored by Regency Fireplace Products
8:00 - 8:30 am - Welcome, Sponsor and Exhibitor Interviews - Scott Ongley and Tim Reed
8:30 - 12:00 pm - CONCURRENT SESSION - NFI Gas / CORE and Test Review Class (Course only. Exams are done online) - Mark Humphrey, National Fireplace Institute
8:30 – 9:15 am – All That's Happening with Natural Gas - John Frankel, NW Natural, Jason Tolleson, HPBA
9:15 - 10:15 am - In Home Sales Strategies - Tim Reed, WhyFire
10:15 – 10:45 am – Break & Visit the Exhibitors - Sponsored by Northwest Natural
10:45 – 11:45 am – How to Run a Profitable Service Center, Workshop - Part 1 - Grant Falco
11:45 - 12:30 pm – Break with Exhibitors, Lunch - Sponsored by Associated Energy Systems
12:30 – 1:00 pm – NW & Oregon HPBA Affiliate Membership Meetings (break out rooms)
1:00 pm - 4:00 pm - CONCURRENT SESSION, Continued - NFI Gas Review Class (Course only. Exams are done online) - Mark Humphrey, National Fireplace Institute
1:00 – 1:45 pm – How to Run a Profitable Service Center, Workshop - Part 2 - Grant Falco
1:45 - 2:30 pm - Round Table Topics
2:30 – 2:45 pm – Break with Exhibitors - Fresh-baked cookies, Sponsored by Lindemann Chimney Supply
2:45 – 3:30 pm – Government Affairs Update - Jason Tolleson, HPBA Director of Govt Affairs, Carolyn Logue, NWHPBA Lobbyist
3:30 - 4:30 pm – Social Media for People Who Don't Like Social Media (but feel like they have to) - Ryan Gail, MBA
Hotel Information:
Rooms at the Quinault Beach Club are being held. Rates: Thursday, May 8: $169 ocean view; $139 non ocean view. Friday, May 9 $239 ocean view, $209 non ocean view. All rooms are plus 12% tax. Call 1-888-461-2214 to book your room. Mention Hearth Patio Barbecue Association when you book to be on the room block. Room booking deadline April 15. Address 78 State Route 115, Ocean Shores, WA 98569.
Brought to you by:
Thank You Sponsors and Exhibitors! Associated Energy Systems - Title Sponsor Be a sponsor, have a booth! Get a live interview, logo placement and attendee list: Title Sponsor: $2,000 (Includes 3 registrations) SOLD Exhibit Booth: $800 (includes 2 registrations) |
Speakers
Ryan Gail, MBA An alumnus of Willamette University, Ryan holds a bachelor’s degree in economics and an MBA, where he studied data analysis and marketing. Previously, Ryan was a Data Specialist at the Salem Health Foundation, where he applied his expertise in data management, website design, e-newsletters, and social media.
IN 2019, Ryan was appointed by the Mayor of Salem to serve on the Cultural and Tourism Promotion Advisory Board and has been chair since 2024. He is a member of the Salem Chamber of Commerce Leadership Salem program and was selected by HPBA to participate in GALA, the Governmental Affairs Leadership Academy. This summer, he will visit Washington, DC, with HPBA members from across the country. | Grant Falco Grant is the owner of Falco’s, a fourth-generation family business in Spokane, WA. He’s spent the last two decades evolving the company from a retail fireplace store into a multi-division operation—spanning HVAC, electrical, home services, and a service department that actually makes money. Grant is a husband, a proud dad of four amazing kids, and a business builder who believes your service team might just be the most underutilized asset in your entire company. Alongside his wife Andrea, and their extended family of 35 incredible team members, Grant leads Falco’s with a deep commitment to legacy, leadership, and creating businesses that serve both customers and the people who run them. |
John Frankel As Director of Marketing at NW Natural, John’s current responsibilities include oversight of residential, commercial and industrial segments. He leads his teams in managing trade ally relationships, major account customer services, engagement in state and federal building codes, emerging technologies and driving growth through marketing campaigns. John has twenty years of utility experience at NW Natural. During his career he has worked in marketing, advertising, purchasing, operations, accounting and sales management. He holds a Bachelor of Science degree in Business Administration from Oregon State University and a Certificate in Utility Management from Atkinson Graduate School of Management at Willamette University, and he is an alumnus of the Utility Executive Course at the University of Idaho. He has served on the HPBA Region IX board. Additionally, he is an alumnus of the Portland Business Alliance Leadership program, is a Board Member of the Energy Solution Center and serves on the Board of Directors of Greater Portland Inc. John lives with his wife in the Portland area. NW Natural, is headquartered in Portland, Oregon and is a natural gas distribution company that serves over two million people with over 800,000 meters in Oregon and SW Washington. |
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